Worksheet · B2C: Consumer Pricing Health Check

Run one clean price test this quarter

It prints on A4 with room to write.

Looking at what happened after a change mixes in season, weather and marketing. A test with a control tells you what the price did. This sheet turns the next pricing debate into one test, and rolls out only what the test proves. It builds the Competent step of the check:

Meaningful changes are piloted (stores, regions, cohorts) before rollout when feasible.

Step 1. Sort the ideas

Idea Risk Size of prize Difficulty Do, test or explore
e.g. Raise prices on the ten least price-sensitive products Medium High Low Test
  • Do: low risk, clear case. Roll it out and watch it.
  • Test: real prize, real doubt. Pilot it.
  • Explore: not ready. Gather data first.

Step 2. Write the hypothesis

Most price tests check one of two things. Discipline: are we giving away more than we need to? Sensitivity: does this group react less than we assume?

Hypothesis Why we think so Result that would prove it wrong
e.g. Customers booking more than 60 days ahead react less to price Fewer alternatives compared at that stage Conversion drops more than 3 points at +5%

Step 3. Design the test

Item Plan
Test group (stores, regions, customer cohort)
Matched control group, and how it was matched
Price change
Weeks (at least one full sales cycle)
Measure (units, margin dollars, conversion)
When we stop early
Owner

Step 4. Result and decision

Test Test group result Control result Difference Roll out, change or drop Decided by

Done when: the next meaningful price change is piloted against a control group before it is rolled out, and the result is written down.


Adapted from our own price test approach (PJP, 2020).

From the B2C: Consumer Pricing Health Check. Your report links the sheet for each of its moves.