Terms of use

The short version

The checks are free today. Your report is yours to share, and it is a self-assessment from your own answers, so anyone you share it with reads it on that basis. The grids and the words in them are ours and stay here. A report is a mirror held up to your own answers, not advice. Australian law applies.

Who we are

onestepright is a business of Revoir Pty Ltd, ABN 37 611 713 930, Sydney, Australia. When these terms say "we" or "us", that is who they mean. You can reach a person at contact@onestepright.com.

What these terms cover

They cover onestepright.com and everything on it: the reference pages, the calculators, the health checks, the reports we send you and any team or paid service we add later.

You accept these terms when you start a check. Every check begins with one tick: "I accept the Terms of Use and acknowledge the Privacy Notice." The version you accepted is recorded with your answers. Reading the reference pages and using the calculators asks nothing of you and needs no agreement. The copyright and content section below does not depend on that tick — it sets out rights we hold under copyright law, which apply to everyone who reads the site.

Our privacy notice at /privacy says what we collect and what we do with it. Our disclaimer at /disclaimer says what a report is and is not. Both are part of these terms.

Taking a check

• Answer for a business you know first hand. The checks only work if the answers are honest.
• Pick the sentence that describes what actually happens, not what the policy says. If you cannot tell, say so. That answer is never counted against you.
• Your answers, without your email, feed the anonymised comparisons with similar businesses that the checks exist to make. That is part of the service. The privacy notice says how it works.
• We never ask for your email before your result. Your report opens on screen without one. If you want a copy, you can send yourself the link from the report, once.
• Do not put other people's personal information in a free-text answer. Write about the business, not about a named person. If you have already done it, tell us at contact@onestepright.com and we will remove it. We may also remove a free-text answer that names or identifies someone, without being asked and without notice, and we will not use one in any benchmark, quotation or example.

Your report

Your report is delivered by a private link and as a one-page PDF. The link is unguessable and does not expire. It stops working when your results are deleted. Anyone who has the link can open the report, so share it as you would share the PDF.

You may share your own report freely. Forward it, print it, attach it to a board paper, put it in front of your bank. That licence covers your report as we produced it. It does not cover the grid behind it.

A report is prepared for you, and only you. It is prepared from your own answers, and it is not advice and not for reliance by anyone else. We do not check those answers and cannot check them — we have never seen your business. If you show it to anyone else, they are reading your own self-assessment, on the date and grid version printed on it. We take no responsibility to them for it, and nobody other than you should rely on it in making a decision. The report says so on its face and in its PDF footer, so that whoever you send it to can see it.

The "I need some help" button on the report is the only way a conversation with us starts. Nobody will contact you otherwise. If you press it, a person replies by email. If you ask for more help, we will suggest someone who may be suited to help you.

Our content and copyright

© 2026 Revoir Pty Ltd trading as onestepright. All content on this site, including the stages-of-excellence grids, the cell wording, the recommendations and your results report, is copyright. You may share your own report freely. Reproducing the grids or content elsewhere requires written permission.

In practice that means you may:

• read the site, take the checks and use the calculators for your own business
• share your own report with anyone you choose
• quote a short passage from a reference page, with the source named and a link back
• link to any page

And you may not, without our written permission:

• copy a grid, a set of cells or a recommendations set, in whole or in substantial part, into another document, product, survey or tool
• scrape, crawl for extraction, or bulk-download the checks, the cells, the reports or the calculators, by hand or by machine
• work out the scoring, archetype or recommendation rules by repeated runs or by other means, or build a competing instrument from them
• run a check on behalf of a client, member or customer as a service, or under your own name. Talk to us instead. That is a licence, and it is on our list.
• remove or alter the copyright line or the version number on a report or a page

Search engines and AI assistants may read and cite the reference pages, with the source named and a link back. Our robots file says which parts of the site automated readers should stay out of, the checks and the reports among them. A robots file is a request and not a lock, so we say the rest plainly here: we reserve all rights in this material for text and data mining, and for any use of it to develop or train a machine-learning model, in Australia and in every other place where that reservation has to be expressed to be effective. Permission to read and quote a reference page is not permission to reproduce a grid, a set of cells or a recommendations set, and not permission to train on anything.

"onestepright" is our name and the subject of a pending Australian trade mark application by Revoir Pty Ltd. "Stages of Excellence" is the name we use for the format of our grids. What is ours, and what this section protects, is the grids themselves, the cells and the wording in them. Please do not use either name in a way that suggests we endorse you or your work.

Other people's work

Where a framework has a known author, we name them. We describe each framework in our own words and draw every diagram afresh. If you hold rights in something shown here and think it is not credited properly, email contact@onestepright.com. We will correct the credit or take it down.

Team polls

If you set up a team poll, you are its organiser. You accept these organiser terms with a tick when you set it up:

• You have authority to run the poll for your organisation.
• You will tell the people you invite how their answers will be used.
• You will not use the results as the only basis for a decision about a person's pay, promotion, discipline or similar.
• You are responsible for how you use what the poll shows you.

The poll records the version of the organiser terms you accepted. The privacy notice says who sees what in each mode of a poll.

If you answer a poll, you are told before your first question what the organiser will see. Your report is yours on the same terms as any other report.

What we ask of you

• Do not try to get around any security control, guess a report link, or probe the site for weaknesses. If you find one, tell security@onestepright.com and we will thank you.
• Do not use automated tools to submit answers, create records or generate reports.
• Do not use the site for anything unlawful.

Not advice

A report describes where your own answers place your business on a grid of observable practices, and suggests general moves that follow from that. It is a self-assessment, not advice. We have not seen your business. Decisions about it are yours, and for a decision with money at stake you should take advice from someone who has. The disclaimer at /disclaimer says more, and it is part of these terms.

Changes to the checks and the site

The checks are versioned. When a grid changes, the version number changes, and your report records the version you answered. Older reports are not re-scored.

The site is free today, and we may change it, add checks, retire checks or take the site down for maintenance without notice. If we ever close a check for good, live report links stay open for a reasonable period and you can ask for your data first.

What we are responsible for

We take care with the site and with your data, and the privacy notice and the /security page say how. The site is provided as it is. We do not promise it will be available at all times or free of error, and we do not promise any particular result from acting on a report.

Nothing in these terms removes rights you have under the Australian Consumer Law or any other law that cannot be excluded, and nothing in them limits our liability for fraud, or for death or personal injury caused by our negligence.

Where the law lets us limit our liability, and to that extent only:

• A report is not advice, and the decision is yours. We are not liable for loss that comes from a decision you took on the strength of a report, a benchmark or a calculator.
• We owe nothing to anyone you show your report to. A report is prepared for the person who answered, from answers we have not verified. We accept no responsibility, in contract, in negligence or otherwise, to any other person who reads it or acts on it, whether you sent it to them or not.
• We are not liable for indirect loss — lost profits, lost revenue, lost opportunity, lost goodwill or the cost of substitute services — even if we were told it was possible.
• Where the Australian Consumer Law applies and allows it, our liability for a failure to meet a consumer guarantee is limited to supplying the service again, or paying the cost of having it supplied again.
• Our total liability to you, for everything arising out of these terms or your use of the site, taken together, is limited to the greater of A$1,000 and the fees you paid us in the twelve months immediately before the first event giving rise to the liability. The checks are free today, so for most people that is A$1,000.

Team and paid services

Everything on the site today is free. We may charge for checks, reports or other services later. If we do, the price and the terms that go with it are shown before you start.

Which law applies

These terms are governed by the law of New South Wales, Australia, and its courts have non-exclusive jurisdiction. If you use the site from another country, local consumer law may also give you rights. Nothing here takes those away, with one exception.

In New Zealand, if you use the service for a business you carry on there, you and we agree that the Consumer Guarantees Act 1993 does not apply. We both supply and acquire the service in trade, and we agree it is fair and reasonable that this binds us.

Changes to these terms

We may change these terms. If a change matters — anything affecting what you may do, what we may do with what you gave us, or what we are responsible for — the version and date at the top change, and if you have a live report and gave us an address, we tell you by email.

Two limits on that, so a change cannot be used against you:

• A change applies only forward. It takes effect from the day it is published and governs your use of the site after that day. It does not change the terms a report you already hold was produced under, or the consent you have already given.
• You can leave, and take your record with you. If you do not want to accept a change, stop using the site; and you can delete everything we hold about you at any moment, from the delete control on your report link or by emailing contact@onestepright.com. You do not need a reason and we do not ask for one.

Questions

contact@onestepright.com. A person replies, usually within two business days.