Worksheet · B2C: Consumer Pricing Health Check

Write your price-position statement

It prints on A4 with room to write.

"Be cheaper than them" or "feel premium" is an intention. It does not tell a category manager what to do on Monday. This sheet writes the position down by category, against named competitors. It builds the Competent step of the check:

A written strategy names target customers, our price position versus named competitors, and where we defend versus harvest.

Step 1. Target customers

Customer group Share of sales Who they compare us with What brings them back
e.g. Families shopping weekly 45% Supermarket A, online store B Range and convenience

Step 2. Position by category

Give each category a role. Traffic lines bring people in and get compared. Margin lines carry the profit. Halo lines set the image.

Category Role (traffic, margin, halo) Competitor 1 Competitor 2 Our position (below, match, premium) Defend or harvest
e.g. Everyday basics Traffic Supermarket A Online store B Match Defend

Check the pattern against the brand. A premium brand whose entry line sits among the cheapest in the market sends two messages.

Step 3. The statement

Box Your words
We price for (customers)
Against (named competitors) we are
We defend on (categories)
We harvest on (categories)
We will not
Signed by, and date

Done when: a written statement names your target customers, your position against named competitors, and where you defend and where you harvest.


Adapted from our own pricing approach (PSP, 2007).

From the B2C: Consumer Pricing Health Check. Your report links the sheet for each of its moves.