Worksheet · B2C: Consumer Pricing Health Check
Teach the basics in one half-day
It prints on A4 with room to write.
When pricing knowledge lives in one analyst, it leaves with them. This sheet runs a half-day for everyone who sets prices, promotions and markdowns. It rests on four sums they should be able to do on a napkin. It builds the Competent step of the check:
The people who set prices, promos and markdowns have been trained in the basics of elasticity and margin math.
Step 1. Who comes
| Role | Number | Price, promotion or markdown decisions they make |
|---|---|---|
| e.g. Category managers | 6 | Shelf prices, promotion depth |
Step 2. The four sums
| Sum | Formula | Worked on the day |
|---|---|---|
| Margin and markup | Margin = (price − cost) ÷ price. Markup = (price − cost) ÷ cost. | e.g. Cost $6, price $10: margin 40%, markup 67% |
| Units needed to pay for a discount | Discount d, margin m: units must rise by d ÷ (m − d) | e.g. 20% off at 40% margin: units must double |
| Units you can lose on an increase | Increase p, margin m: you can lose p ÷ (m + p) of units | e.g. 5% up at 40% margin: can lose 11% |
| Elasticity | Unit change (%) ÷ price change (%) | e.g. Units down 6% on a 4% rise: -1.5 |
Step 3. The half-day
| Module | What they do | Minutes |
|---|---|---|
| The four sums | Work each one on their own products | 60 |
| Reading elasticity | Look at one product's history and say how customers reacted | 45 |
| Framing | Compare two ways of showing the same price | 30 |
| One promotion, measured | Take last month's biggest promotion through baseline and breakeven | 45 |
Step 4. The record
| Name | Role | Attended | Can do the four sums unaided? |
|---|---|---|---|
Done when: everyone who sets prices, promotions or markdowns has done the half-day, and can work the four sums on their own products.
Adapted from our own pricing overview session (Deloitte, 2015).
From the B2C: Consumer Pricing Health Check. Your report links the sheet for each of its moves.