Worksheet · Operating Model Health Check

Count the CEO's reports and signatures

It prints on A4 with room to write.

When everything waits for the CEO's signature, the CEO becomes the bottleneck. This sheet counts who reports to the CEO and what the CEO signs, then hands two categories down. It builds the Competent step of the check:

Five to eight people report to the CEO, or in a group each division head holds a full profit number, and each of them runs something with a result they are held to.

Step 1. The direct reports

Direct report What they run The result they are held to Keep as a direct report?
e.g. Head of projects All site delivery Project margin Yes

A direct report with no result of their own belongs under someone who has one.

Step 2. Log what the CEO signs for two weeks

Item Category Value Who owns the outcome Could they sign it?

Step 3. Hand the two largest categories down

Category Items in two weeks New signatory Limit Start date

Done when: five to eight people report to the CEO, and each one has a named result they are held to.


Adapted from our own org design point of view (PSP, 2012).

From the Operating Model Health Check. Your report links the sheet for each of its moves.