Worksheet · Operating Model Health Check

Finish the last restructure, then design the next one first

It prints on A4 with room to write.

A restructure drawn on a chart, with everyone reapplying for their own job, often finishes in name only. This sheet lists what the last one left undone and sets the rules for the next. It builds the Competent step of the check:

The change was designed before it was announced, and existing people were moved into the new roles rather than made to reapply.

Step 1. What the last restructure left unfinished

What it set out to change Done? What is still unfinished Owner Date
e.g. One sales team for all regions Partly Two regions still report locally Sales director End of quarter

Step 2. Before the next one is announced

Check Done?
The design is finished down to the roles that change
Every current person is mapped to a new role, or to a conversation
People move into the new roles; only a few named roles are opened to a selection
One announcement for the whole change, with no team announcing early
The review ninety days after the announcement is booked

Step 3. Map people to roles

Person Current role New role Same, changed or new Conversation date

Done when: the next change has a finished design before it is announced, and every current person has been mapped into a new role.


Adapted from our own implementation principles (PSP, 2013).

From the Operating Model Health Check. Your report links the sheet for each of its moves.